About Us

Bromsgrove Field Hire is committed to protecting your privacy and personal data that you provide to us, or any that we may collect from or about you. We completely understand that nobody wants to have their personal information misused or sold and how important it is for us to protect your personal information. We do not sell your personal information to anyone. By visiting and using this website, you are accepting the terms in this Privacy Policy.

We politely request that you take a minute to read through this Privacy Policy. If you have any questions the contact details are listed at the end of the Privacy Policy.

In this Privacy Policy, we use the term “Bromsgrove Field Hire” (and “we”, “us” and “our”) to refer to Bromsgrove Field Hire.

Third Party Data

This Privacy Policy does not cover any information collected by third-party sites or content or applications that may link to, or be accessible from or on, our website. At times our website may contain links to other websites that are not managed by us. If you choose to click on a third-party link, you will be directed to the third-party’s site. Each third-party website will have their own Privacy Policy and we recommend that you review this due to us having no control of the site, the content or the operations of the site or policies.

Information We Collect

There are different methods on how and when we collect your personal information. Personal Identifiable Information (PII) is defined as any information which on its own, or when merged with other information, allows an individual to be identified. For example, this can be your name, telephone number or address.

We collect your information when you do any of the below:

• Register to become a Member
• Request a First Visit / Induction
• Sign a Field Use Agreement
• Make an Online Booking to Use a Field
• Send us an image, comment or review
• Complete any forms relating to attendance, accidents or incidents for Health and Safety and Insurance purposes

The personal information that we may collect includes:

• Name
• Address
• Email address
• Phone/ mobile number
• Pet Dog Details (e.g. Name(s), Breed(s), Age(s), Vaccination Record(s), Other)
• Car Registration Number
• Names of any possible companions when using the field
• If bringing companions, it is your responsibility to ensure that if you share personal data of other people that you make them aware of our Privacy Policy.

Our website does not knowingly collect or maintain personal information from, children under the age of 16. In the event this happens we will delete the information. If you believe that we may have any information from a child under the age of 16, please let us know.

How We Use Your Information

Bromsgrove Field Hire uses the personal information that we collect about you or that you provide to us for the following reasons:

• To register you as a “Member”
• To arrange a First Visit / Induction
• To contact you if necessary
• To ensure the smooth running of the field
• To keep track of parked vehicles and maintain security
• To respond to your correspondence and any queries
• For management and auditing of our business operations including accounting
• To contact you for your opinions on our products and services
• To allow us to develop, review and improve the field based on your opinions and reviews
• To notify you about any important changes to our service or our site
• To comply with any legal or regulatory obligations

Accessing Your Information & Updates

Your Rights

Below is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from 25^th May 2018. If you wish for further information or explanation regarding your rights please visit the ICO website.

• The right to be informed about the processing of your personal information
• The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
• The right to object to processing of your personal information
• The right to restrict processing of your personal information
• The right to have your personal information erased (the “right to be forgotten”)
• The right to request access to your personal information and to obtain information about how we process it
• The right to move, copy or transfer your personal information (“data portability”)
• Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you

You have the right to ask for a copy of any personal information that we hold about you, to correct any inaccuracies and to update any out-of-date information.

If your personal information changes we politely request that you tell us so we can update your record. The easiest way to do this is by email or text.

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/.

Legal Grounds for Data Processing of PII

We will rely on the following legal bases to use your personal data:

1. Performance of a contract – Where it is needed to provide you with our service, such as:
   1. Providing you with a Field Hire Agreement
   2. Updating your record as and when necessary
   3. Any activities relating to the service which includes enquiries or bookings.
2. Where it is in our legitimate interests to do so, such as:
   1. To provide you with information regarding our service
   2. To provide you with suitable content on our website
   3. For management and audit of our business operations including accounting
   4. To carry out monitoring and to keep records of our communications with you
   5. For market research and analysis and developing statistics
   6. For direct marketing communications to help us to offer you discounts and benefits
3. To comply with Legal Obligations such as:
   1. Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations
4. Vital Interests such as:
   1. If you are involved in an emergency whilst visiting the field we may need to provide the details that we have about you to the emergency services.
5. Consent:
   1. For some direct marketing communications

Withdrawing Consent and Opting Out

If you choose to opt in to receiving communication from us and change your mind and wish to opt out you can do this in a number of ways:

• Contacting us using the contact details at the end of this Privacy Policy
• Emailing us to let us know that you wish to receive no correspondence from us

In cases where we rely upon consent to process your personal data you can withdraw this at any time by contacting us.

When we receive notification that you wish to withdraw consent or change your preferences we will do this as soon as reasonably possible and most likely within 72 hours of the request.

Retention of Personal Information and Why

Unless otherwise explained we will hold your personal information based on the following reasons:

• For as long as you decide to stay registered with Bromsgrove Field Hire
• For as long as we provide a service to you and then for as long as someone could bring a claim against us; and/or
• Retention periods in line with legal and regulatory requirements or guidance

Security

• Security is very important to us. Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of your personal information. Your personal information will not be kept longer than is necessary for the purposes stated in this Privacy Policy.
• To enhance the security of the checkout process we currently use Stripe when you book to use a field through the website.

Disclosing your data / Information sharing

Bromsgrove Field Hire does not sell your personal information to third parties.

Bromsgrove Field Hire will never make your personal details available to other companies for their own marketing purposes.

We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

Your personal information is not transferred or disclosed outside of the UK or the EEA.

Changes to this Privacy Policy

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our websites.

Concerns & Contact

If you need to contact us regarding our Privacy Policy or any other related issue please email:

info@bromsgrovefieldhire.co.uk

For security, we do not display our address or the exact location of the field on this website.